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Payloads and Accessories
1. Getting Started with WingtraOne
Quickstart guide (EN)
Product specification
Once you receive your drone
Quickstart guide (ES)
2. Flying and Data Acquisition
Regulations overview
Payloads and Their Settings
Charging of WingtraOne
Flight preparation
Flight Planning
Advanced Flight Planning
Flying
Workflow with Specialty Cameras
3. Geotag your data
WingtraOne Non-PPK workflow
WingtraOne PPK workflow
WingtraOne PPK coordinate systems
4. Process your data
Photogrammetry processing
RGB Imagery Processing
Multispectral Data Processing
Troubleshooting
Flight Data Handling
WingtraOne Hardware
Cameras
PPK Module
WingtraHub geotagging
WingtraPilot
Errors
Advanced Troubleshooting
Troubleshooting Instructions (internal) - only for out of warranty cases
WingtraOne SD Troubleshooting
Maintenance and Replacements
General
Basic Replacements
Payloads and SD cards
Return shipments
Knowledge Base for drones with ID < 1135
Internal articles
Wingtra Internal
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Customer Success - Get Started
Known issues
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FAQ
Online Training Courses for Wingtranauts
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Help Center
Troubleshooting
Distributor Portal
News & Announcements
Distributor Apps
Drone Comparisons (Internal)
Sales & Marketing Resources
Training Resources
Support Resources
Legal & Pricing
Sales Playbook
Advertising Material
Customer Portal
General
Update WingtraOne
Access Logs
Payloads and Accessories
1. Getting Started with WingtraOne
Quickstart guide (EN)
Product specification
Once you receive your drone
Quickstart guide (ES)
2. Flying and Data Acquisition
Regulations overview
Payloads and Their Settings
Charging of WingtraOne
Flight preparation
Flight Planning
Advanced Flight Planning
Flying
Workflow with Specialty Cameras
3. Geotag your data
WingtraOne Non-PPK workflow
WingtraOne PPK workflow
WingtraOne PPK coordinate systems
4. Process your data
Photogrammetry processing
RGB Imagery Processing
Multispectral Data Processing
Troubleshooting
Flight Data Handling
WingtraOne Hardware
Cameras
PPK Module
WingtraHub geotagging
WingtraPilot
Errors
Advanced Troubleshooting
Troubleshooting Instructions (internal) - only for out of warranty cases
WingtraOne SD Troubleshooting
Maintenance and Replacements
General
Basic Replacements
Payloads and SD cards
Return shipments
Knowledge Base for drones with ID < 1135
Internal articles
Wingtra Internal
Sales
Customer Success - Get Started
Known issues
Customer Success
Sales enablement
FAQ
Online Training Courses for Wingtranauts
General
Repair/Replacement Internal
Academy
Case Studies
Drone Basics
White Papers & Webinars
Troubleshooting
Find answers to potential issues with the WingtraOne hardware and cameras, WingtraHub and WingtraPilot errors.
Flight Data Handling
Problem writing to the SD card
WingtraOne Hardware
Reglue battery connector
Battery charger failures
Battery discharge to storage level is time-consuming
The camera mount screw rotates endlessly
RTH due to loss of telemetry and remote control connection
How to get a trapped object out of a wing
Service: Telemetry
Adjust RC time settings
See more
Cameras
RX1 Camera - Troubleshooting Start Guide
RX1: Troubleshooting Q&A Guide
RX1: Camera Debugging
RX1: Data Gathering for Support
RX1: Image Quality Troubleshooting Guide
RX1: Can I capture and geotag RAW images?
QX1: Troubleshooting Q&A Guide
QX1: How to calibrate focus to prevent blurry images
QX1: Functionality Test
QX1: How to take a manual image
Altum/RedEdge: Missing images
WingtraOne RedEdge: I can not connect to the camera via a browser.
See more
PPK Module
PPK troubleshooting chart
PPK module: Hardware inspection (GEN I)
PPK module: Hardware inspection (GEN II)
How to attach the PPK module if screws do not align
How to check the connectivity between the camera hotshoe and the PPK module
See more
WingtraHub geotagging
WARNING: Base antenna type could not be auto-detected by WingtraHub
List of antennas detected in WingtaHub
"WARNING: generating a map using this dataset might fail" after geotagging
PPK processing—low or 0 percent PPK fix?
Batch rename of images and geotags file
See more
WingtraPilot
Troubleshooting Tablet Crashes
WingtraPilot issues with long flight distances
Flight planning questions
Preflight checklist issues
Name and color of kml shapes not displayed within WingtraPilot
Troubleshooting WingtraPilot Crashes
See more
Errors
Common warnings and errors from WingtraOne and WingtraPilot
Most common errors and warnings in WingtraHub
Advanced Troubleshooting
How to flash the OBC SD card
How to check for a trapped capacitor inside the wing
Firmware Update via Rescue Script
Importing Flight Data Into DroneLogBook
How to capture images to assess battery damage
How to generate a missing json file in the DATA folder
How to test the holding force of the top cover magnets
How to remove the servos
How to replace a faulty OBC - Pixracer USB cable
PPK antenna cable replacement
How to quality control and analyze PPK files
How to repair dents in the wing
How to manually pair WingtraPilot to WingtraOne
How to replace the battery plugholder
How to downgrade WingtraPilot and WingtraOne
How to increase the power of the telemetry module
How to replace the telemetry module
Telemetry re-flashing
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Troubleshooting Instructions (internal) - only for out of warranty cases
(Outdated instructions) Unblock Plane With Critical Sensor Error
Battery Health and Replacement Guidelines (internal)
Changing Magnetometer Thresholds
How to replace E-cover
Time-based-triggering test
WingtraPilot emergency messages: "Parameter File Corrupted"
Camera Trigger Ground Test
How to bind a new Telemetry to a plane (868/900MHz)
See more
WingtraOne SD Troubleshooting
Troubleshooting WingtraOne GEN II SD Card