Learn about the Wingtra Shipment App and how it saves you time while helping you manage expectations around your business.
Benefits of the Wingtra Shipment App:
- Easily track shipments and have full visibility
- Respond efficiently to customers and manage expectations all around
- Develop a sense of timing around shipments and manage inventory
Access the Shipment App through the distributor dashboard with your company passcode. If you do not have a passcode, please contact your Wingtra sales or support manager. Once you’ve accessed the dashboard, open the Shipment App by clicking on:
This app gives you immediate access to any relevant information you need for any shipment you are overseeing. Inside the shipment App you can monitor and scroll within to review all of your shipments at their current state of progress:
The fulfillment status informs you about the status of a shipment:
- "Payment pending": payment is expected before shipment will be executed
- "Cleared": shipment ready to be worked on by fulfillment, note that once a shipment has been cleared it cannot be changed anymore
- “Missing information” or "Blocked other”: additional clarifications will be needed, shipment cannot be proceeded
- “Awaiting permits”: import documentation in progress
- “Preparing”: the shipment is being worked on
- “Packed and waiting for dispatch:” shipment is waiting to be picked up and delivered
- "Shipped": shipment has left Wingtra facilities
- “Cancelled”: the shipment has been cancelled
The Deal ID refers to the respective order and the product list shows which items were ordered.
Of particular importance for managing your shipments are the expected and actual shipping date as well as the tracking number which directly link you to FedEx’s tracking website.
Glossary
- Customer reference
- Shipment ID
- Deal ID
- Product list: what’s in the shipment
- Expected shipping date: estimation of shipping time
- Fulfillment status: Whether or not it has been packed and where it is pre-shipment, specifically according to the following options.
- "Payment pending:"payment is expected before shipment will be executed
- "Cleared:" shipment ready to be worked on by fulfillment, note that once a shipment has cleared it cannot be changed anymore
- “Missing information” or "Blocked other:” additional clarifications will be needed, shipment can not be sent
- “Awaiting permits:” import documentation in progress
- “Preparing:” the shipment is being worked on
- “Packed and waiting for dispatch:” shipment is waiting for being picked up and delivered
- "Shipped:" shipment has left Wingtra facilities
- “Cancelled:” the shipment has been cancelled
- Actual shipment date: when it actually went out
- Tracking number: link to track through FedEx
- Plane ID: if there is a plane involved, which one it is
- Payment received (status)
- Deal name
- Type of order
- Shipping address
- Contact name, phone and email
- AC power input
- AC power plug type
- Telemetry frequency
- Custom telemetry modifications: in case any special adjustments were made for client working on unique projects
- Customer declaration recommendation
- Tax/trade agreement recommendation
- Other shipment instructions from customer
Navigation
Sort your entries
Alongside all column titles you will find arrows to sort the information. Click on them to sort the information for the numerical value, status or alphabetically.
Search and filter your entries
The search field on the top left allows you to search and filter for names, status and numbers.
Card view
For viewing all entries of a shipment click on the row and get the card view.
Download
Download functions allow you to create PDF, .xlsx and .csv files.
Log out
To log out of the application, click on the logout button.
