Learn how to set up a credit card payment that a customer can pay immediately.
Some circumstances require credit card transactions to be processed (e.g. inability of customer to handle international bank accounts, urgency to get payment in etc.). We use a 3rd party tool called Stripe to process these.
1. Agree on cost & surcharges
The customer has to pay credit card fees. Add a line item of 5% of the invoice amount named "Credit card fees" on your invoice.
Do not create a credit card payment as sales manager, but reach out to accounting@wingtra.com and request a credit card payment to be setup.
Stripe charges a ~5% fee on transactions (which is quite a lot, considering that dealers have a 25% margin on Wingtra drones). These additional 5% are to be carried by the customer - say for the added convenience that they can pay by credit card and don't have to go to the bank or set up in their systems. It has to be agreed upon that this will be a surcharge on top of the existing invoice
3. Send out the invoice to the customer
You can opt to send out the message directly to the specified email address or copy&paste the link to the payment portal to add it to a separate message. There will be a notification immediately upon making the payment. Once the payment is processed the funds will be locked in Stripe's accounts for a couple of days before they get transferred on to our ZK account.
The login details to Stripe are [can someone please copy to the gitbook]
user: accounting@wingtra.com
pw: Orwell044_Zurich
(Stripe will send a notification code to our Wingtra phone which can be accessed through the Wingtra Google Shopping account: https://groups.google.com/a/wingtra.com/g/shopping)